Customer Experience | The Little Things

Learning from past experiences, we have come to understand the importance of not overlooking the small details. Our Customer Experience Manager, Laurence Fox, highlights how every interaction, no matter how small, can significantly impact our clients. By customising our interactions to suit the unique needs of each client and always putting them first, we're demonstrating our understanding of how these seemingly minor details can make our clients feel truly valued. It's about more than just working on a project; it's about building memorable relationships with our clients, founded on trust.

Listen to Laurence's stories on the importance of The Little Things.

Latest News

Kapitol Becomes Platinum Partner of the Western Bulldogs

Kapitol Becomes Platinum Partner of the Western Bulldogs

Strength, teamwork, and ambition — Kapitol joins the Western Bulldogs as a Platinum Partner, with branding on the AFL team’s guernseys from 2025.

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Kapitol’s New Era: Bold Rebrand and Vision

Kapitol’s New Era: Bold Rebrand and Vision

Kapitol’s bold rebrand reflects our rapid growth, innovation, and commitment to delivering exceptional construction outcomes.

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National Safety Award WINNER | Master Builders National Excellence Awards

National Safety Winner | Master Builders Excellence Awards

Kapitol Group wins the National Safety Award at the Master Builders Australia Excellence Awards for NEXTDC M2 Melbourne, a commercial construction project.

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