Written by Luke Wade - Operations Manager, Kapitol Group.

Introduction

The inspiration behind the trip

Our journey to DPR was inspired by our collaboration with Marton Marosszeky, a consultant in lean planning and an expert in the durability of construction materials. Marton introduced us to DPR’s approach to quality, described in a paper he co-wrote with the DPR quality team titled "A Systems Approach to Quality." This case study showcased DPR’s impressive results when applying quality as a system, significantly improving all project outcomes. Intrigued by these findings, we decided we wanted to know more about DPR’s processes and culture.

Discovering shared values and visions

Our initial goal was to understand how DPR’s innovative and integrated quality system works. However, during our discussions, we also discovered that our vision and values were closely aligned. DPR’s vision to "build great things" resonated deeply with our mission to improve the construction industry. This alignment laid the groundwork for a meaningful exchange of ideas and practices.

Immersing ourselves in DPR’s culture

Our trip spanned various DPR offices and project sites, from Santa Clara to Phoenix and Connecticut. What struck us the most was the consistency in DPR’s culture across all locations. Everyone we met was passionate about their work, spoke highly of their colleagues, and demonstrated a strong sense of respect and camaraderie. This cohesive culture, rooted in the founders’ vision, was a powerful reminder of the importance of establishing and nurturing a strong organisational culture internally and across the supply chain.

The power of planning

One of the most profound takeaways from our trip was the emphasis DPR places on meticulous planning. Initially, we sought to learn about their quality system but ended up being intrigued by their planning processes as well. DPR’s approach to planning is both comprehensive and flexible, described as ‘freedom within a framework’. This methodology allows for tailored solutions that best suit each project while maintaining consistent quality and efficiency.

Embracing prefabrication and technological integration

DPR’s detailed planning includes the full integration of VDC (Virtual Design Construction) into their projects, a journey that we also have embarked on. Their ability to plan in detail allows for significant prefabrication in many areas of construction, enhancing efficiency and reducing on-site challenges. The level of detail in the prefabrication was truly impressive, for example all metal studs being delivered to site are precut to length to reduce waste and increase install efficiency. This integration of planning and technology is a model we are eager to enhance and adapt within Kapitol Group.

Conclusion: a call to action

Our visit to DPR was a transformative experience. It highlighted the importance of learning from global leaders to bring innovative practices back to our local context. As leaders in the Australian construction industry, we must be open to new ideas and approaches that can drive productivity, safety, and quality improvements. By embracing meticulous planning, fostering a strong organisational culture, and integrating advanced technologies, we can revolutionise our industry for a better future.

I encourage my peers to seek inspiration beyond our shores and to be bold in implementing changes that can elevate our industry. Together, we can build a construction landscape that not only meets but exceeds the expectations of tomorrow.

Join the conversation

I invite you to share your thoughts and experiences. Let’s continue this conversation and work collectively towards a more innovative and productive construction industry.