Led by Quality Manager, Rob Montepaone, our quality team are committed to continuous improvement, they drive the integration of quality throughout all project phases, promoting a quality mindset that is embedded into our operations.
"We want to drive the change from a reactive to a proactive mindset...The quality team drive our continuous learning and improvement process through conducting training programs [that] help teach our project teams to understand exactly why it is that we're driving quality, as well as think in a more preventative mindset" - Rob Montepaone
Quality at Kapitol goes beyond products and services; it involves establishing and maintaining consistent systems, plans, relationships, and services to achieve customer satisfaction and foster company growth.
Watch the video to learn more about Trade Partner onboarding and our First of Kind initiatives!
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